Terms & Conditions

These Terms & Conditions ("Terms") are a legal agreement between GameStoreOS ("we", "us", "our") and the business that uses the GameStoreOS platform ("you", "your", or the "Store"). By creating a store, accepting these Terms in the admin, or otherwise using the platform, you agree to be bound by them on behalf of your Store.

If you are accepting these Terms on behalf of a business, you represent that you are authorised to bind that business. If you do not agree to these Terms, you may not use the platform.

GameStoreOS is a software platform for hobby game stores. It provides tools that may include a public website, event scheduling and registration, store credit tracking, consignment records, announcements, and integrations with third-party services such as e-commerce and messaging platforms.

The platform is offered on a software-as-a-service basis. We may add, change, or remove features over time. Some features depend on third-party services that we do not control.

You must provide accurate information when setting up your Store and keep it current. You are responsible for all activity that occurs under your Store, including the actions of staff you invite.

You are responsible for maintaining the confidentiality of login credentials and for granting staff only the level of access appropriate to their role. You must promptly notify us of any unauthorised access.

You agree not to use the platform to break the law, infringe the rights of others, distribute malware, attempt to gain unauthorised access to systems or data, interfere with the platform’s operation, or misrepresent your identity or affiliation.

You are responsible for the content you publish through the platform — including pages, announcements, and event listings — and for ensuring it is lawful and does not infringe third-party rights.

You retain ownership of the data you and your customers put into the platform. You grant us the rights necessary to host, process, and display that data in order to provide the service.

Where you collect personal information from your customers through the platform, you are responsible for doing so lawfully, including providing any required notices and obtaining any required consent. We process customer data on your behalf in order to operate the features you use.

We maintain reasonable technical and organisational measures to protect data, but no system is perfectly secure and we cannot guarantee absolute security.

Fees, if any, for your use of the platform are as agreed between you and us. Unless stated otherwise, fees are exclusive of taxes, which you are responsible for.

Store credit, consignment balances, and similar figures shown in the platform are records to help you run your business. They are not money held or guaranteed by us, and we are not a party to transactions between you and your customers or consignors.

The platform, including its software, design, and branding, is owned by us or our licensors and is protected by intellectual-property laws. We grant you a non-exclusive, non-transferable right to use the platform during the term of these Terms.

You retain all rights in your own trademarks, logos, and content. You grant us a limited licence to display them as needed to provide the service to you.

The platform may connect to third-party services that you choose to enable, such as e-commerce, payment, or messaging providers. Your use of those services is governed by their own terms, and we are not responsible for them. We may stop supporting a third-party integration at any time.

We aim to keep the platform available but do not guarantee uninterrupted access. We may perform maintenance, and the platform may be unavailable from time to time. We may modify or discontinue features with reasonable notice where practical.

You may stop using the platform at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if your use poses a risk to the platform or other users.

On termination, your right to use the platform ends. We will make your data available for a reasonable period for export where practical, after which it may be deleted.

The platform is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the platform will be error-free or that it will meet your specific requirements.

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the platform.

Our total liability arising out of or relating to these Terms will not exceed the amount you paid us for the platform in the twelve months before the event giving rise to the claim.

You agree to indemnify and hold us harmless from claims, damages, and expenses arising out of your content, your use of the platform, your breach of these Terms, or your violation of any law or third-party right.

We may update these Terms from time to time. When we do, we will revise the effective date above and may require you to accept the updated Terms before continuing to use the platform. Your continued use after an update constitutes acceptance of the revised Terms.

These Terms are the entire agreement between you and us regarding the platform and supersede any prior agreements on that subject. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it.

Questions about these Terms can be sent to us through the contact options on this site.